London's Leading Managed IT Provider
Since 1998, Wavex has been a trusted managed IT service provider for London businesses and SMEs across the UK - combining Microsoft-certified expertise, 24×7 support, and AI-powered security under one predictable monthly fee.
Get Your Free IT Assessment
A sector specialist will review your current IT setup and identify quick wins - at no cost.
A Proven IT Partner for London Businesses
Since 1998, Wavex has been a trusted managed IT service provider for SMEs and mid-market organisations across London and the UK. We deliver enterprise-grade managed IT services with the personal service and accountability that larger providers simply cannot match.
London-Based Engineers
Our primary operations centre is in London. On-site support visits across Greater London.
Focus SME Clients
From 30-person startups to 500-person enterprises - we're supporting businesses at every stage of growth.
Sector Expertise
Deep experience in financial services, legal, property, not-for-profits, associations, and professional services - the industries that power London.
Everything Your Business Needs, Under One Roof
Our managed IT services cover every aspect of your technology - from the helpdesk to the boardroom, from your endpoints to your cloud infrastructure.
Cybersecurity & Threat Management
End-to-end security aligned to the CIS Framework. 24×7 monitoring, threat detection, incident response, and compliance reporting.
- Microsoft Security Integration
- Endpoint Detection & Response
- Email Security & Anti-Phishing
- Security Awareness Training
Microsoft 365 & Azure
As a Microsoft Gold Partner, we design, migrate, and manage your devices and Microsoft cloud environment for maximum productivity and security.
- Microsoft 365 Deployment
- Azure Infrastructure
- Full Life-Cycle Device Management
- Teams & SharePoint
24×7 IT Support Desk
Real engineers, not scripts. Our support desk resolves issues fast - with an average first-response time under 3 minutes.
- Unlimited Support Tickets
- Remote & On-Site Support
- Dedicated Account Manager
- Escalation to Senior Engineers
AI-Augmented Operations
Our AIOps platform monitors your environment continuously, predicting and preventing issues before they impact your business.
- Predictive Failure Detection
- Automated Patch Management
- Performance Monitoring
- Capacity Planning
IT Strategy & Consulting
A senior consultant that aligns your technology roadmap with your business objectives - without the cost of a full-time hire and included in the service.
- Technology Roadmapping & AI Assessment
- Budget Planning
- Vendor Management
- Digital Transformation
Infrastructure & Networking
Design, deployment, and management of your on-premise and hybrid infrastructure - from servers, to access-points to SD-WAN.
- Server Management
- Network Design & Support
- Backup & Disaster Recovery
- Connectivity & Resilience
Security Isn't a Feature or Add-On - It's the Foundation
London businesses are prime targets for cybercriminals. Financial services, legal, and professional firms hold sensitive data that attackers actively seek. Wavex's security-first approach means every system we manage is hardened from day one.
CIS Framework Alignment
Your security posture is measured and improved against the industry-standard CIS Controls framework.
Zero Trust Architecture
We implement least-privilege access and continuous verification across your entire environment.
Regulatory Compliance
GDPR, FCA, SRA, and ISO 27001 compliance built into every engagement - not bolted on.
Incident Response
A documented, tested incident response plan ensures rapid containment and recovery if the worst happens.
in the last 3 months
How We Deliver Exceptional IT
A structured, transparent process from your first conversation to ongoing managed services.
Discovery & Assessment
We begin with a comprehensive audit of your current IT environment, security posture, and business requirements. No assumptions, no guesswork.
Tailored Proposal
Within 5 business days, you receive a detailed proposal with a clear scope of services, pricing, and a 90-day onboarding plan.
Seamless Onboarding
Our dedicated onboarding team transitions your IT with zero downtime. We handle everything - from documentation to tool deployment.
Proactive Management
From day one, your environment is monitored 24×7. Monthly service reviews keep you informed and in control.
99.97% uptime delivered across our client base
Proactive monitoring. Zero surprises.
Results That Speak for Themselves
What London Businesses Say
"Wavex came up at the top of the pile in terms of the totality of what we were looking for; cost, service level and cultural fit."
Mike
IT Director, Royal Society of Surgeons
"Our decision to switch IT service provider was not a prospect we relished but Wavex made the transition seem effortless."
Steve
CEO, London Financial Firm
"Jakob is a gamechanger. Our time-poor employees don't always log tickets when they first experience smaller issues. Jakob helps prevent these by efficiently helping our team resolve problems earlier!"
Charlotte
Operations Lead, London Consulting Firm
Ready to Upgrade Your IT?
Join London businesses who trust Wavex to manage their IT. Book a free assessment and discover what Forward Thinking IT™ looks like in practice.