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Wavex
Wavex professional team
Managed IT Services London

London's Leading Managed IT Provider

Since 1998, Wavex has delivered enterprise-grade managed IT services to London businesses - combining Microsoft-certified expertise, 24×7 support, and more recently, AI-powered security under one predictable monthly fee.

Get a Free IT AssessmentCall +44 20 7030 3210
No Hidden Costs
24×7 Support
Comprehensive Onboarding
Security Built-In

Get Your Free IT Assessment

A senior Wavex engineer will review your current IT setup and identify quick wins - at no cost.

No commitment required. Your data is protected under GDPR.

Why Wavex

A Proven IT Partner for London Businesses

Since 1998, Wavex has delivered its enterprise-grade IT services to London, national and international organisations.

< 3 min
Average first response time
99.9%
Infrastructure uptime SLA
73%
Reduction in security incidents
100%
Client satisfaction rate

London-Based Engineers

Our primary operations centre is in London. On-site support visits across Greater London.

Focus SME Clients

From 30-person startups to 500-person enterprises - we're supporting businesses at every stage of growth.

Sector Expertise

Deep experience in financial services, legal, property, not-for-profits, associations, and professional services - the industries that power London.

Services

Everything Your Business Needs, Under One Roof

Our managed IT services cover every aspect of your technology - from the helpdesk to the boardroom, from your endpoints to your cloud infrastructure.

Cybersecurity & Threat Management

End-to-end security aligned to the CIS Framework. 24×7 monitoring, threat detection, incident response, and compliance reporting.

  • Microsoft Security Integration
  • Endpoint Detection & Response
  • Email Security & Anti-Phishing
  • Security Awareness Training

Microsoft 365 & Azure

As a Microsoft Gold Partner, we design, migrate, and manage your devices and Microsoft cloud environment for maximum productivity and security.

  • Microsoft 365 Deployment
  • Azure Infrastructure
  • Full Life-Cycle Device Management
  • Teams & SharePoint

24×7 IT Support Desk

Real engineers, not scripts. Our support desk resolves issues fast - with an average first-response time under 3 minutes.

  • Unlimited Support Tickets
  • Remote & On-Site Support
  • Dedicated Account Manager
  • Escalation to Senior Engineers

AI-Augmented Operations

Our AIOps platform monitors your environment continuously, predicting and preventing issues before they impact your business.

  • Predictive Failure Detection
  • Automated Patch Management
  • Performance Monitoring
  • Capacity Planning

IT Strategy & Consulting

A senior consultant that aligns your technology roadmap with your business objectives - without the cost of a full-time hire and included in the service.

  • Technology Roadmapping & AI Assessment
  • Budget Planning
  • Vendor Management
  • Digital Transformation

Infrastructure & Networking

Design, deployment, and management of your on-premise and hybrid infrastructure - from servers, to access-points to SD-WAN.

  • Server Management
  • Network Design & Support
  • Backup & Disaster Recovery
  • Connectivity & Resilience
Security & Risk

Security Isn't a Feature or Add-On - It's the Foundation

London businesses are prime targets for cybercriminals. Financial services, legal, and professional firms hold sensitive data that attackers actively seek. Wavex's security-first approach means every system we manage is hardened from day one.

CIS Framework Alignment

Your security posture is measured and improved against the industry-standard CIS Controls framework.

Zero Trust Architecture

We implement least-privilege access and continuous verification across your entire environment.

Regulatory Compliance

GDPR, FCA, SRA, and ISO 27001 compliance built into every engagement - not bolted on.

Incident Response

A documented, tested incident response plan ensures rapid containment and recovery if the worst happens.

Request a Security Assessment
Wavex security team
517
Security incidents averted
in the last 3 months
Our Process

How We Deliver Exceptional IT

A structured, transparent process from your first conversation to ongoing managed services.

01

Discovery & Assessment

We begin with a comprehensive audit of your current IT environment, security posture, and business requirements. No assumptions, no guesswork.

02

Tailored Proposal

Within 5 business days, you receive a detailed proposal with a clear scope of services, pricing, and a 90-day onboarding plan.

03

Seamless Onboarding

Our dedicated onboarding team transitions your IT with zero downtime. We handle everything - from documentation to tool deployment.

04

Proactive Management

From day one, your environment is monitored 24×7. Monthly service reviews keep you informed and in control.

Wavex engineers managing IT infrastructure

99.97% uptime delivered across our client base

Proactive monitoring. Zero surprises.

Performance

Results That Speak for Themselves

0
Security Incidents Averted
0
Hours Ahead of SLA
0
Positive Feedback Ratings
0.0s
Fastest Issue Resolution
Client Stories

What London Businesses Say

"Wavex came up at the top of the pile in terms of the totality of what we were looking for; cost, service level and cultural fit."

Mike

IT Director, Royal Society of Surgeons

"Our decision to switch IT service provider was not a prospect we relished but Wavex made the transition seem effortless."

Steve

CEO, London Financial Firm

"Jakob is a gamechanger. Our time-poor employees don't always log tickets when they first experience smaller issues. Jakob helps prevent these by efficiently helping our team resolve problems earlier!"

Charlotte

Operations Lead, London Consulting Firm

Get Started

Ready to Upgrade Your IT?

Join London businesses who trust Wavex to manage their IT. Book a free assessment and discover what Forward Thinking IT™ looks like in practice.

Free, no-obligation IT assessment
Detailed proposal within 3 business days
Seamless onboarding with zero downtime
Dedicated London-based account manager & senior consultant
Simple and predictable pricing

No commitment required. Your data is protected under GDPR.